Privacy Policy

1. Introduction and Scope

Valoria Ventures, LLC, doing business as Flayvrr ("Flayvrr," "we," "our," or "us"), operates the Flayvrr platform, including our website at flayvrr.com and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy describes how we collect, use, disclose, and protect information about you when you access or use our Platform.

This Privacy Policy applies to all users of the Platform, including visitors, registered members, and content creators. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

We are headquartered in Georgia, United States. If you have questions about this Privacy Policy or our data practices, please contact us at privacy@flayvrr.com.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or use our Platform, you may provide us with:

• Account information: Your name, email address, username, and password when you register for an account.
• Profile information: Display name, biography, and profile photograph that you choose to add to your public profile.
• Content: Food photographs, recipe text, captions, tags, and comments that you post to the Platform.
• Communications: Messages you send to us through support channels or email.
• Invite information: Email addresses you provide when sending platform invitations to others.
• Shipping information: Name and mailing address provided to receive prizes, which are stored only as long as necessary to fulfill shipment.

2.2 Information We Collect Automatically

When you use the Platform, we automatically collect certain technical and usage information:

• Usage data: Pages viewed, features used, content interacted with, voting activity, time spent on pages, and navigation patterns.
• Device information: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Log data: Server logs including access times, referring URLs, and error reports.
• Cookies and similar technologies: As described in our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third-party services integrated with our Platform, including authentication providers and analytics services, subject to those services' own privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Platform operation: To create and manage your account, authenticate your identity, and provide core Platform features including content posting, voting, and community interaction.
• Personalization: To customize your experience, surface relevant content, and develop our taste graph technology that recommends recipes based on your demonstrated preferences and cooking behavior.
• Communications: To send you transactional emails including account notifications, vote results, Crown awards, and prize fulfillment information. We may also send you Platform updates if you have not opted out.
• Safety and integrity: To detect, investigate, and prevent fraudulent activity, abuse, and violations of our Terms of Service.
• Analytics and improvement: To understand how the Platform is used, identify technical issues, and improve our features and user experience.
• Legal compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
• Prize fulfillment: To ship physical prizes to Crown competition winners, using shipping information solely for that purpose.

4. How We Share Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

• Publicly visible content: Content you post to the Platform, including your username, profile photo, recipes, and photographs, is visible to other Platform users and, for public pages, to the general internet.
• Service providers: We share data with vendors who help us operate the Platform, including cloud hosting (Supabase), email delivery (SendGrid), and analytics providers. These parties are contractually bound to use your data only to provide services to us.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental authority, or to protect the rights, property, or safety of Flayvrr, our users, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
• With your consent: We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with Platform services. Specifically:

• Account data is retained until you request deletion of your account.
• Content you post (recipes, photos, comments) remains on the Platform until you delete it or request account deletion.
• Log data and analytics data are retained for up to 24 months.
• Shipping information provided for prize fulfillment is deleted within 90 days of shipment confirmation.
• Email correspondence with our support team is retained for up to 3 years.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may update or correct your account information at any time through your profile settings.
• Deletion: You may request deletion of your account and associated personal data by emailing privacy@flayvrr.com. Note that some information may be retained to comply with legal obligations.
• Portability: You may request an export of your data in a machine-readable format.
• Opt-out of marketing: You may unsubscribe from non-transactional emails at any time using the unsubscribe link in any email.
• Do Not Sell: We do not sell personal information. See our Do Not Sell page for additional details.

To exercise any of these rights, please contact us at privacy@flayvrr.com. We will respond to your request within 30 days.

7. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS), encrypted data storage, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Children's Privacy

The Platform is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have information about a child under 13, please contact us at privacy@flayvrr.com.

9. International Data Transfers

Flayvrr operates in the United States. If you are accessing the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the Platform, you consent to the transfer of your information to the United States.

10. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising privacy rights.

We do not sell or share personal information as defined by the CCPA/CPRA. To exercise your California privacy rights, please contact us at privacy@flayvrr.com or visit our Do Not Sell page.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where required by applicable law, by providing additional notice such as an email notification or an in-app alert. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: